Part Three: We know we are to blame but… *shrugs*
Now the blame game starts…. Miami blames Ocala. Ocala says Miami should be able to fix it. I am still sitting there like my time is not valuable while they have an inventory full of my item that they KNOW they sold me one of but REFUSE to figure out how to give it to me.
Continue reading My Experience with Best Buy: A Tragedy in Three Parts (Part Three)
Part Two: Is Everyone a Manager in Charge when you are MESSING UP?
So I walk over to IHOP to await this magical call Something tells me to call my mother to ask her to check her email…
“I didn’t give them my email address…. What is going on? I want to talk to a manager. Go back into the store.”
Continue reading My Experience with Best Buy: A Tragedy in Three Parts (Part Two)
Part One: Ocala is 6 hours away… you know that right?
Fast forward two hours….
“Hi, I am here to pickup my laptop.”
“Where is your paper?”
“…. Let me explain. My mother purchased the laptop in Ocala. I am just picking it up here.”
“You still need the paper they gave you.”
“… Well… like I was saying the laptop was purchased in Ocala… in the store so…umm the paper… is still there…”
“I understand but you have to have it…”
“Ocala is like ummm 6 hours away… so I don’t have it…” (I feel stupid at this point like maybe that I am saying doesn’t make sense)
In enters Best Buy Customer Samantha, “Did you look it up by her name?” She gives the first of what is to be a dozen “I am sorry they are stupid” faces.
Continue reading My Experience with Best Buy: A Tragedy in Three Parts (Part One)
So yes I am back blogging… I can’t believe it either. I knew it would take a momentous event in my life.
New Super Client..Na-uh
The Cure for Cancer… No again….
The experience that prompted me to blog again is the result of my HORRIBLE HORRIBLE… “AM I BEING PUNKED?”- customer experience with Best Buy.
Continue reading My Experience with Best Buy – A Tragedy in Three Parts